Spectrum Physio / The Physio Company.
Frequently Asked Questions
How Soon Can I See You?
Generally we can get you an appointment on the same day you contact us, or at least during the next business day after you contact us. Early treatment means a speedier recovery. If we fail to do this, then you decide whether you want to pay us for the first appointment – no questions asked.
Will I be treated during my first appointment?
Yes you will be treated during your first consultation. For greater detail on what the first consultation will entail please read ‘What to Expect’.
How Long Does Treatment Take?
Treatments last around 30 minutes.
Will I Be Give Exercises?
Yes. Our physios will design an individual treatment programme for each patient, usually consisting of various appropriate exercises that are to be performed between treatments. Before you leave the clinic, our physio will run through your exercise sheet to ensure that you know understand each exercise, highlighting how important these exercises are to optimise your recovery.
Do I Need A GP Referral
No you don’t need a GP referral. However if you have one, you can bring us a copy of the referral letter along with the written report of any X-ray or MRI that related to your injury.
I Have Private Medical Insurance - Am I Covered With You?
Of course. We are recognised by all the major insurance companies. Just check your own policy for its terms and conditions.
What About Payment
You must pay after each appointment, unless you have made other arrangements with our Patient Services team beforehand. You will get a receipt at the end of each session which can be used for tax or health insurance companies. Please check on the payment methods accepted in each clinic.
How Many Treatments Will I Need?
After your first assessment, your physio will be able to offer an estimate of the amount of appointments needed for your case. This may vary during the course of your treatment as our physio will assess your progress on each visit. Please also read ‘What to Expect’.
Will I Be Expected To Do Anything In Between Treatments?
Yes. We provide you with the right exercises to do between visits to ensure your recovery is optimized. You will have access to our exercise prescription app which will outline the specific exercises for your particular condition.
Do You Offer Home Visits?
Of course but the cost of a Home Visit will include travel time from the clinic so the cost of treatment may be higher. Please call us on 01 611 1740 for more details.
Can I Attend For Specific Health Insurer Benefits
Yes you can, please mention the specific benefit you wish to book in for at the time of making your appointment to ensure we can book it correctly for you.
